The University of Brighton is pleased to welcome you to our Online Store which will offer a wide range of goods and services. For your convenience, we outline below some useful help and guidance to support your online shopping experience.
You will also find some useful tips under Frequently Asked Questions.
We do not sell or share your personal details to or with anyone externally, but certain services do require staff and student numbers in order that you can buy those services.
You retain the responsibility at all times to ensure that your personal details contained within your customer details are correct and current, especially in relation to changes of address and contact numbers.
When you register to use our site, you will be asked to provide an e-mail address and create a password. You must keep this password confidential, and must not disclose it, or share it with anyone. The University holds a secure password file to enable you to request this, should it be forgotten on future transactions.
You remain responsible for all activities and orders that are submitted under your password, but in the event of you knowing or suspecting that your password has been leaked to others, you should immediately log in under your existing password and amend your registration details, or alternatively, contact the On-Line Store as directed on our Home Page.
The University reserves the right to suspend or cancel a customer registration at our discretion, or if you breach any of the terms and conditions identified within this Policy. The suspension or cancellation of such rights does not affect either party's statutory rights or liabilities.
Once registered with us, you can log in and out of our service at any time, but we accept no responsibility for any inability to connect due to your own technical problems, any period where essential maintenance is being carried out, or any problems arising on the Internet generally, from external sources.
Prices of Products and Services from the On-Line Store
All prices are valid as at the time of ordering, and we cannot accept claims for refunds where prices for like items are available at a lower price at a later date or time.
All prices are inclusive of VAT at the prevailing rate unless otherwise stated. Prices are for the product or service only and any delivery charges will be identified and added separately where applicable.
The University of Brighton VAT number is GB 620 6583 52
Acceptance of order
All orders are confirmed both on screen and by e-mail, and any subsequent problem with regard to delivery will be notified by e-mail also. You should therefore ensure that your e-mail address is current and active within your registered details.
Some of the services available from the On-Line Store may not involve delivery, and some of the Goods could be sold on the basis that they are collected from University locations.
Where delivery applies to your purchase, your confirmation e-mail identifies to our relevant department that goods are to be sent to the delivery address identified in your order, and this will be arranged during the course of the normal working week.
Should you not receive goods within three weeks of ordering, and have not received an e-mail, please contact the On-Line Store as directed on our Home Page.
It remains your responsibility, following the placement of an order, to ensure that delivery can be accepted at the location identified. It is sometimes preferable to give a work address for delivery, but if doing so, please ensure that clear delivery instructions are provided within the delivery address fields.
You can pay by any Mastercard, Visa credit card, or Maestro debit card. Your card details will be encrypted and only the last four digits will appear on your order confirmation. Your card details are not held once the transaction is completed, and on subsequent visits, you will need to input card details again.
Payment in full must be made at the time of placing the order, and any subsequent cancellation of your order will be refunded to the credit of the card used in the transaction.
Products & Services
All products, services etc, are offered subject to availability, and certain goods will have stock limits and purchasing limits. We accept no liability for the unavailability of our products or services.
Ordering products or services is easy. Simply log on to the site and choose the category that interests you, to see what products are available under this heading.
This will lead you to see current availability and to see what variations can be chosen.
We are not required to explain why certain products or services are no longer available, but are continuously updating the availability to satisfy customer demand.